We want your Pokémon Center order to reach you quickly and safely. Below you’ll find everything you need to know about our shipping options, timelines, and tracking.
Processing Time
Orders are typically processed within 1–2 business days of being placed. During peak seasons or major product launches, processing may take slightly longer.
Shipping Options
We offer standard and expedited shipping options at checkout. Shipping costs and estimated delivery windows are calculated based on your location and the option you select.
Free Standard Shipping
Orders over $20 qualify for free standard shipping within the continental United States.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way. You can also check your order status anytime on our Order Status page.
International Shipping
We currently ship to select international destinations. Delivery times and customs fees for international orders vary by country.
Shipping Restrictions
Some products may be restricted from shipping to certain regions due to local regulations. Any restrictions will be noted on the product page.
Have a question about your specific order? Visit our Contact Us page and we’ll be happy to help.